Responsible Gaming at tk1917 is not just a policy — it is our core commitment to every member.
01 What Responsible Gaming means
Responsible Gaming means enjoying gaming as a form of entertainment — not as a source of financial trouble or stress. tk1917 believes that gaming is truly enjoyable only when members play mindfully and within their means.
Online gaming is growing in popularity across Bangladesh. But alongside the opportunity comes real risk. People can slip into habits where gaming stops being fun and starts taking over — often without realizing it. tk1917 recognizes this risk early and actively works to keep its members safe.
Responsible Gaming rests on three pillars: control over time, control over money, and control over emotions. Stay mindful of all three and gaming will always be a positive experience.
- Gaming is for entertainment, not a reliable source of income.
- Only bet money that you can afford to lose without it affecting your household.
- Chasing losses immediately after a loss is dangerous.
- Avoid gaming when you're intoxicated or under stress.
- Gaming is not a substitute for spending time with family and friends.
02 Signs of Problematic Gaming
People often don't realise when gaming is slipping out of their control. tk1917 wants you to recognise the signs early. If two or more of the following apply to you, it's time to take notice.
If you notice any of the following signs in yourself, don't wait — contact our support team. Asking for help is a sign of strength.
- Spending beyond your budget and hiding it.
- Placing repeated bets trying to recover lost money.
- You feel restless or irritable when you are unable to play.
- Prioritizing gaming over family or work.
- You are gaming with borrowed money or drawing from your savings.
- You are being dishonest with family or friends about your gaming.
- Gaming late at night or skipping work to play.
- You keep trying to stop gaming but can't.
03 Self-Assessment
Ask yourself the questions below. Answer honestly — no one is watching, this is just for you.
Self-Assessment Questionnaire
Did you spend more than your set budget last month?
Have you wagered more to try to win back money you've lost?
Has a family member expressed concern about your gaming?
Is gaming affecting your work or studies?
Have you tried to stop gaming and failed?
Are you gaming to escape depression or stress?
If you answer "Yes" to more than 3 questions, use the responsible gaming tools or speak with our support team.
04 How to Use the Protection Tools
Tk1917's protection tools are easy to use and take effect immediately. Simply log in to your account and access these features from your settings.
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1
Go to Account Settings
After logging in, click the profile icon at the top right and select the "Responsible Gaming" option.
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2
Set the Limits You Need
Choose whichever limit you need — deposit, betting, or session — and enter the amount or time.
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3
Confirm
Limits take effect as soon as they're confirmed. Reductions apply immediately; increases require a cooling period.
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4
Review Regularly
Review your gaming stats once a week and adjust your limits as needed.
To activate self-exclusion, contact our support team directly — we're available 24/7 to help.
05 The Role of Family & Friends
Those closest to us are often the first to notice a problem. If a family member or friend believes their loved one is struggling with problematic gaming, there are steps that can be taken.
- Speak with empathy rather than anger or criticism.
- Mention specific incidents — avoid vague or general complaints.
- Encourage them to seek professional help and be there for them.
- You can contact the tk1917 support team to raise concerns as a third party.
- Enable parental controls on your devices and accounts.
06 Minor Protection
Tk1917 is strictly prohibited for anyone under 18. Age is verified at registration, and any suspicious account is subject to investigation.
For Parents
- Use parental control software on your device
- Periodically check your child's browsing history.
- Have an open conversation about online gaming
- Keep your account login details secure
Prohibited Activities
- ✗Registration by Under-18s
- ✗Using someone else's account
- ✗Registering with a false age.
- ✗Leaving gaming accessible in front of children.
07 Professional Support
Sometimes personal efforts or family support aren't enough, and seeking professional help is the smart move. It's not a sign of weakness — it takes courage to look after yourself. tk1917 can help refer you to relevant organisations when needed.
- See a mental health counselor — gaming addiction is treatable.
- Join a support group — you're not alone, many others have been through this.
- You can attend counseling sessions together with family.
- The tk1917 support team can provide information on local resources whenever you need them.
Asking for help takes courage. tk1917's support team is ready to be by your side seven days a week.
08 tk1917's Commitment to Responsible Gaming
Tk1917 is more than a gaming platform — it's a responsible community. Our team continuously monitors members' gaming patterns and proactively reaches out whenever concerning behaviour is detected.
Our responsible gaming team is specially trained to handle every situation with care and sensitivity. If we notice a concerning change in a member's gaming behaviour, we reach out proactively — because we believe prevention is the best protection.
- All protection tools are available free of charge and take effect instantly.
- The Responsible Gaming policy is reviewed and updated every year.
- Staff receive regular responsible gaming training.
- International responsible gaming standards are followed.
- Members on the self-exclusion list will not receive any marketing communications.